Repair Quote: Simplifying Mobility Equipment Repair & Maintenance

Theta Solutions built Repair Quote to replace the Microsoft Forms process a San Diego mobility solutions company used to produce repair quotes, cutting customer turnaround time by 60%. Staff now generate a quote in one web application that also assigns jobs to technicians, tracks their progress, and records the parts bought from each manufacturer, instead of working across separate forms.

Platform

Web

Industry

Mobility Solutions

Location

San Diego, CA, USA

Services

Custom Software Development, Workflow Automation

Published

21 December 2024

Updated 18 August 2026

Project Overview

Repair Quote is a custom web application Theta Solutions built for a mobility solutions company in San Diego, California. It replaced Microsoft Forms, which the company used to generate repair quotes by hand and which offered no way to assign work to technicians or track parts. Quotes are now produced in the application and shared with clients directly, cutting customer turnaround time by 60%. Technician assignments and progress are visible to admin staff, and parts purchased from each manufacturer are tracked against the repairs that use them. Records that previously sat in several separate places are held in one system.

Manual Quote Generation

The client previously used Microsoft Forms to generate repair quotes, which was time-consuming, prone to errors, and lacked automation.

Disorganized Technician Management

There was no efficient system to assign jobs to technicians, track their progress, or manage their schedules, leading to operational inefficiencies.

Inefficient Parts Tracking

Tracking parts purchased from different manufacturers was a manual process, leading to confusion and delays in repair operations.

Fragmented Data

Data was stored in multiple locations, making it difficult to access accurate, real-time information, resulting in delays and inconsistent customer service.

Key Features of the Repair Quote Platform

Explore the user-specific features of the Repair Quote platform designed to streamline operations for Admins, Technicians, and Clients.

Technician Management: Assign jobs to technicians, track their progress, and manage their schedules from a centralized dashboard.

Quote Management: Generate repair quotes, convert them into PDF format, and share them directly with clients.

Parts & Inventory Management: Track parts and manage inventory purchased from multiple manufacturers, ensuring real-time availability.

Client Management: Manage client profiles, track repair history, and communicate directly with clients for service updates.

Reports & Analytics: Generate reports on technician performance, parts usage, and repair history to gain insights into business operations.

Web App

We developed a user-centric web app that automates repair quote generation, tracks parts, and manages technician assignments in real-time.

Technologies and Platforms We Used

Flutter

HTML

CSS

JavaScript

Want to streamline your repair operations?

Contact us today to learn how we can develop a custom solution to improve efficiency and manage your repair processes more effectively.

Frequently Asked Questions

See the answers to some of our most commonly asked questions below.

Yes, the admin dashboard allows you to assign jobs, track technician progress, and manage their schedules all from a single interface.

Repair quotes are automatically generated using predefined templates and can be shared with clients in PDF format directly from the platform.

The system allows you to track parts purchased from different manufacturers, ensuring real-time visibility into your inventory and reducing delays in repairs.

The conclusion

The Repair Quote platform has transformed the client's repair operations, significantly improving workflow efficiency, technician management, and customer service through real-time tracking and centralized data management.

The Repair Quote system has simplified our entire repair process, from quote generation to technician management. It has saved us time and improved our overall customer service.

Aaron Schacht

Owner at Alpine Technology Services