Clear Chain: Revolutionizing Custody Management in Cremation Services

Theta Solutions built Clear Chain to replace a Canadian cremation services provider's manual triple-form paper custody process with QR-code tracking, cutting manual work by 80% and errors by 95%. Staff scan each asset at handover and capture a digital signature on web, Android or iOS, so every transfer of a deceased asset is recorded against a named handler and visible in real time.

Platform

Web, Android, iOS

Industry

Individual and Family Services (Cremation Services)

Location

Canada

Services

Custom Software Development, Mobile App Development, UI/UX Design

Published

15 December 2024

Updated 18 August 2026

Project Overview

Clear Chain is a digital custody management system Theta Solutions built for a cremation services provider in Canada. It replaced a paper-based triple-form process, under which asset movements were logged by hand and records were scattered across separate physical forms. Every asset now carries a QR code that staff scan at each handover, capturing a digital signature that ties the transfer to a named person. Moving off paper cut manual work by 80% and errors by 95%. Administrators track location and status in real time from a web panel, and all custody records are stored centrally instead of on paper.

Manual Tracking

The client was using a paper-based triple-form system to track the movement of deceased assets, leading to delays and errors.

Lack of Real-Time Tracking

Without a real-time tracking system, it was difficult to monitor the location of assets during transfers, resulting in operational inefficiencies.

Accountability Issues

The lack of digital records and signatures made it hard to verify who handled the asset at each stage, creating gaps in accountability.

Data Fragmentation

Data was scattered across different physical forms, making it difficult to retrieve and analyze historical records or track the movement of assets over time.

Key Features of the Clear Chain Custody Management System

Explore the features that make Clear Chain the perfect solution for cremation service providers looking to streamline custody management.

User and Role Management: Admins can manage users and assign roles, ensuring only authorized personnel have access to sensitive data and asset tracking.

Asset Tracking: Track the movement and status of deceased assets as they are transferred between locations, with real-time updates on their position.

QR Code Generation: Generate unique QR codes for each asset, allowing for easy tracking and identification throughout the custody process.

Mobile App

We developed a custom Android app for Clear Chain, enabling mobile users to scan QR codes, validate transfers, and capture digital signatures in real-time, ensuring seamless asset tracking.

Web Application

The web-based admin panel for Clear Chain allows administrators to manage users, track assets, generate QR codes, and monitor the status of all transfers, offering full control and visibility over custody operations.

Technologies and Platforms We Used

Flutter

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Frequently Asked Questions

See the answers to some of our most commonly asked questions below.

Each asset is assigned a unique QR code, which is scanned at each transfer point, ensuring accurate tracking and real-time visibility throughout the custody process.

Yes, the platform is designed to manage multiple locations, providing real-time updates on asset transfers and status across different sites.

The digital signatures in Clear Chain are secure and legally binding, ensuring accountability at every step of the custody management process.

Yes, Clear Chain stores all custody records in a centralized database, making it easy to retrieve, analyze, and report historical data.

While Clear Chain was developed for cremation services, the platform is flexible and can be customized to fit other industries requiring secure asset tracking.

Yes, Clear Chain provides real-time notifications for every asset transfer, keeping all stakeholders informed of the status and location.

Clear Chain is highly scalable, capable of handling an increasing number of assets, users, and locations without any degradation in performance.

Clear Chain is available on web, Android, and iOS platforms, ensuring accessibility across all devices for both administrators and mobile users.

Yes, the admin panel allows you to assign roles and permissions, ensuring that only authorized users have access to specific features and data.

Yes, Clear Chain is built with data security in mind, ensuring compliance with data privacy regulations like GDPR and PIPEDA.

The conclusion

Clear Chain successfully digitized the custody management process for the cremation services industry. By using QR codes and digital signatures, the platform increased efficiency, accountability, and real-time visibility, making asset transfers secure and traceable.

Theta Solutions’ Clear Chain platform has completely transformed our custody management process. The QR code system is simple and effective, and the digital signatures ensure every transfer is fully accountable. We’ve never had such real-time visibility into our operations before.

Denise R.

Owner at Clear Chain